Complaint Notice
This credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If you have a dispute with TCC Credit Union you should contact the credit union. If the dispute is not resolved to your satisfaction, you may file a complaint against the credit union by contacting the Texas Credit Union Department through one of the means indicated below:
Mail: Texas Credit Union Department
914 East Anderson Lane
Austin, Texas 78752-1699
Phone – (512) 837-9236
Fax—(512) 832-0278
E-mail: complaints@tcud.state.tx.us
Website: www.tcud.state.tx.us
Members’ Access to Credit Union Documents
According to Section 91.315 of the Texas Administrative Code, TCC Credit Union is required to notify our members that the following documents are available for review or to receive a copy of the most recent version: (1) Balance Sheet and Income Statement, (2) Annual Audit, (3) Articles of Incorporation, Bylaws, Rules, Guidelines, Board Policies and copies thereof, and (4) Internal Revenue Service Form 990. Please make requests in writing to TCC Credit Union, ATTN: Ron Powers, P.O. Box 38667, Dallas, TX 75238.
